...give me a second to process. [The reply knocked him slightly off balance. Though in hindsight he feels he should have known better. Every species won't mesh 100% and their focus is different. He's seen it enough times. Well.]

I think we can do something about this. ...And it's good to ask when you don't understand or are seeking more information. I won't always have the answer but I think I can help you find your own answers.

And I'll be a little more upfront about how I feel if that will help you.